Terms of service

Effective date: 4/6/2026 · AITIA USA · aitiausa.com

By accessing aitiausa.com or placing an order with AITIA USA, you agree to these Terms and Conditions in full. Please read them carefully before purchasing. If you do not agree with any part of these terms, do not use our website or services.

1. Eligibility

You must be 18 years of age or older to access this website, browse our products, or place an order. By using aitiausa.com, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement.

AITIA USA products are intended for adult consumers only. We reserve the right to cancel any order where we have reason to believe the purchaser is a minor.

2. Products & ordering

All AITIA USA products are made to order. Each doll is manufactured by Bezlya specifically for your configuration after payment is confirmed. As a result, orders cannot be modified or cancelled once production has begun (typically within 48 hours of payment confirmation).

Product descriptions, photographs, and specifications are provided in good faith based on information from our manufacturing partner, Bezlya. Minor variations in makeup tone, skin texture, and finish are inherent to handcrafted production and do not constitute a defect.

We reserve the right to decline or cancel any order at our discretion, including cases of suspected fraud, inaccurate information, or product unavailability.

3. Pricing & payment

All prices are listed in US dollars (USD). Prices are subject to change without notice. The price at the time of your order confirmation is the price you will be charged.

Payment is processed through our third-party payment processor. AITIA USA does not store your full payment card details. You are responsible for ensuring your payment information is accurate and that funds are available at the time of purchase.

Your billing statement will reflect a discreet business name unrelated to the nature of the product.

4. Intellectual property

All content on aitiausa.com — including text, product descriptions, images, logos, and page design — is the property of AITIA USA or its licensor Bezlya and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this site without express written permission.

5. Prohibited uses

You agree not to use this website or its products for any unlawful purpose, to harass or harm any person, to misrepresent your identity, or to engage in any activity that interferes with the operation of the site.

6. Limitation of liability

AITIA USA's liability to you for any claim arising out of or in connection with your order or use of our products is limited to the amount you paid for the relevant order. We are not liable for indirect, consequential, or punitive damages.

We make no warranties, express or implied, beyond those required by applicable US consumer protection law.

7. Governing law

These Terms are governed by the laws of the State of [INSERT STATE], United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of [INSERT STATE].

8. Changes to these terms

We may update these Terms at any time. The effective date at the top of this page will reflect the most recent revision. Continued use of the website after changes are posted constitutes your acceptance of the updated Terms.

9. Contact

Questions about these Terms? Contact us at: support@aitiausa.com